JingDong continues to change the way that their 100s of millions of customers throughout China are able to shape by adding to more stores as part of their “Boundaryless Retail” vision.
JD.com’s most recent innovations were created in order to cater to the needs of their traveling clients. These new locations were built in an international airport and a busy train station and they both feature retail technology that is innovating and provides an exciting shopping experience for their customers. These new locations from JD.com add to their other shopping opportunities that include online, supermarkets, convenience stores and more.
One of Jingdong’s locations is an unmanned convenience store that is located in the Hohhot East Railway Station in cooperation with the China Railway Express company. Some of the technology from JingDong that is used in this store includes state of the art vending machines and a payment system that uses facial recognition.
Once customers select the products that they want from the vending machines, their payment is processed and the doors of the vending machines are closed. When purchasing items, customers have more than one option when it comes to how they receive it. If the customer wants their product immediately, they have that option but they can also choose to have it sent to a location that is more convenient for them such as their destination.
The second new location from JD.com is located at the Beijing Capital International Airport. This store is quite a bit different than the other newly opened retail location. The airport-based store offers a variety of products for customers to purchase and has integrated new technology from JingDong that will help them analyze the behavior and habits of their customers in order to give them the best experience. Read This Article for related information.
Their systems include ways to manage their inventory while tracking the traffic flow in their store of their customers using heat maps and other technology. Some of the many items that are being made available at their pop-up location include suitcases and bags for travel, travel needs, clothing, mobile accessories, makeup, and other beauty products that travelers often need to purchase.